What happens if an exchange fails?

Crypto platforms can and sometimes do fail, get hacked, or freeze withdrawals. It is worth understanding what that could mean for you before you rely on one.

Why it matters

If you hold crypto on a platform (custodial), you are trusting that company. If it fails, you may become a creditor and might not get your funds back. Most crypto is not protected by the FSCS or the Financial Ombudsman Service, unlike money in a UK bank.

Reducing the risk

Some people limit how much they keep on any one platform, or move longer-term holdings to a wallet they control — see custodial vs non-custodial wallets. Whatever you choose, understand that crypto carries real risk of total loss.

Crypto is high risk and largely unregulated in the UK. You could lose all the money you invest, and most crypto is not protected by the FSCS or the Financial Ombudsman Service. This is educational information only, not financial advice. Only invest what you can afford to lose.

Risk warning Cryptoassets are high risk and volatile, and are largely unregulated in the UK. You could lose all the money you invest. Most crypto is not protected by the Financial Services Compensation Scheme (FSCS) or the Financial Ombudsman Service. crypto.co.uk provides educational and comparison information only and does not provide financial advice. Always check current details directly with providers, and only invest what you can afford to lose.
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